User is being taken to Rally SSO login screen when logging into 2.4.4 Excel Add-in

Products

• CA Agile Central SaaS (Rally)

Issue/Introduction

User is being taken to Rally SSO login screen when logging into 2.4.4 Excel Add-in

Resolution

Changed login URL in Excel add-in 

The URL being used initially was (note the info highlighted in yellow)

https://login.broadcom.com/sso/saml2/0oa1h8kdmrc8ZwE301d8?https://login.broadcom.com/sso/saml2/0oa1h333333333333333?fromURI=/app/broadcomincexternal_rally_1/ex3333333333333338/sso/saml&RelayState=noRedirect

The correct URL was:

https://login.broadcom.com/sso/saml2/0oa1h333333333333333?fromURI=/app/broadcomincexternal_rally_1/ex333333333333333338/sso/saml&RelayState=noRedirect

An easy way to troubleshoot this is to check a known good URL from a user that can successfully login against the current non-working URL of the user having this issue.