Hyperion Agent shut down and job shows a status of ended lost- ended undefined - host terminated prematurely
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Hyperion Agent shut down and job shows a status of ended lost- ended undefined - host terminated prematurely

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Article ID: 218061

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Updated On:

Products

CA Automic One Automation

Issue/Introduction

Installed the Hyperion agent on the Essbase Server, however, when the EXECUTE_MAXL_SCRIPT Job is run, the agent shuts down.
The error in the trace log shows: java.lang.NoClassDefFoundError: com/essbase/api/base/EssException

Environment

Release : 12.2

Component : AUTOMATION ENGINE

RedHat 7 with SELinux enabled

Cause

The path to the ess_japi.jar was being blocked - permission denied due to SELinux. 

Resolution

We copied the ess_japi.jar file into the /Essbase/lib folder from the /EssBase folder
The Linux SA resolved the permission denied error to the folder for the Automic user