Remove specific software updates from a Software Update policy

Products

• IT Management Suite

Issue/Introduction

This article provides information on how to remove specific software updates from a Software Update policy. You may see a Notification Server log entry referring to an invalid update that you may want to remove since it is no longer available or needed:

Failed to generate update client policy config for: 'Windows10.0-kb5003214-x64-2004-20H2-21H1.msu for MSNS21-05' (3a342e63-161b-4087-8a33-3e578e958ad3)

Advertisement(policy) Windows10.0-kb5003214-x64-2004-20H2-21H1.msu for MSNS21-05 does have an associated update. You can remove this policy.
   [Exception @ Altiris.PatchManagementCore.dll]
   at Altiris.PatchManagementCore.Policies.SoftwareUpdateAdvertisement.GenerateClientConfig(Guid, XmlNode, XmlTextWriter)
....
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Date: 6/11/2024 3:31:08 AM, Tick Count: 39840203 (11:04:00.2030000), Size: 3.71 KB
Process: AeXSvc (7020), Thread ID: 90, Module: Altiris.PatchManagementCore.dll
Priority: 1, Source: SoftwareUpdateAdvertisement.GenerateClientConfig

Environment

ITMS 8.x

Resolution

In the Symantec Management Console, go to Manage>Policies>Software>Patch Management>Windows and choose the software update policy that you want to edit. You will see something like this:

Click on the the software update you wish to delete. In this example, you will choose the Windows10.0-kb5003214-x64-2004-20H2-21H1.msu is chosen. You will see the "Select software updates" dialog box:

In the right pane, search for the update you want to remove. Again, in this example, the Windows10.0-kb5003214-x64-2004-20H2-21H1.msu (highlighted in yellow above) is selected, then click on the left arrow (yellow above) to move the update to the left panel. Click "OK" and then on the "Save Changes" button. You will see something like the following: