ServiceNow Actions Returning Null

Products

• CA Release Automation - Release Operations Center (Nolio)

Issue/Introduction

While retrieving data from the ci_cmdb table it is returning "null" response (using the "Get Field Value" action) - even though the log seems to indicate it was able to successfully make the call and get the information. 

Environment

Release : 6.7

Component : CA RELEASE AUTOMATION ACTION PACK

Resolution

We were able to fix the issue by upgrading the ServiceNow Action Pack to v10.5.2104.1.