Workload Automation DE Server does not start

Products

• CA Workload Automation DE

Issue/Introduction

The DE Server does not start. Need urgent help to start it.

Environment

Release : 12.2

Component : zIIP Enablement Services

Resolution

We can find the following error reported in today’s tracelogs:

The number of active application generations (3035) is equal or bigger than the limit (3000). The server is stopping.

The recommended solution is to update the “maximum active generation count” by the following steps

1. Open the “server.properties” file under from <install_directory>\conf directory

2. Update the property “active.appl.gen.stop” to the desired value Example:

active.appl.gen.stop=3050

3. Restart DE the Server

4. Correct or force complete any failed application and ask users to reduce the number of active application. The DE Server does not start. Need urgent help to start it.