trapx not processing Events from UIM in Spectrum
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trapx not processing Events from UIM in Spectrum

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Article ID: 217893

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Updated On:

Products

CA Spectrum

Issue/Introduction

We have changed the ip address of the UIM server.  Now traps that are being sent from UIM to trapx are not showing in Spectrum.

Environment

Release : 20.2

Component : Spectrum Core / SpectroSERVER

Cause

The UIM Manager was using the old SNMP Gateway, not the Spectrum Gateway.  

Resolution

Change the IP address on the EventAdmin model that is used for processing the UIM traps.  Since this is using the old SNMP Gateway, there will not be a UIMEventAdmin model.  You will need to find the EventAdmin model that has the old IP address and update it to have the new IP address.