The installed version of the application could not be determined

Products

• CA Automic Dollar Universe

Issue/Introduction

When Dollar Universe Console version 6.5.21 is upgraded to version 6.10.21 following error is observed:

 

Environment

Release : 6.0

Component : DOLLAR UNIVERSE

Cause

Insufficient admin rights of the user running the setup program to install the application.

Resolution

In order to get rid of the problem following steps are recommended:

Start the setup with elevated user rights.

Right-click the setup icon and choose "Run as Administrator" from the drop-down menu.