ConfigTool not accepting new DB - 12.1 Web Viewer
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ConfigTool not accepting new DB - 12.1 Web Viewer

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Article ID: 217826

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

While running config tool it shows me the old configuration.  I type in the new database and it just keeps prompting me for the the alternative.  What am i doing wrong?

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Windows Server

Cause

Likely inadequate permissions.

Resolution

When you run the configtool script, run it "As Administrator." Make sure the ID you're using has the write permissions necessary to update your WVProfile.properties file where these parameters are stored.