Metric view for WebSphereMQ branch differs based on the agent - Queue data is missing

Products

• CA Application Performance Management (APM / Wily / Introscope)
• CA Application Performance Management Agent (APM / Wily / Introscope)
• CA Application Performance Management SaaS
• DX Application Performance Management
• DX APM SaaS

Issue/Introduction

We have two different Applications. One is running IBM Liberty and another running IBM Sterling

For the Liberty application with 10.7 Java agent, we can see the WebSphereMQ metric tree branch structure as expected with Queue data populated which is what we expect

This is not happening for the Sterling application which is running 20.9 agent.

 

Environment

Release : 20.2

Component : APM Agents

Resolution

There was a change in the 20.x agent implementation and the Queue data is now reported under the Backends / FrontEnds branches e.g.