XOG Not working in GCP - getting Login Failed

Products

• Clarity PPM SaaS

Issue/Introduction

We are trying xog in the dev environment - https://cppm####.ondemand.ca.com/ but it isn't allowing to do so and throwing error as Login failed.

 

Environment

Release : 15.9.2

Component : XOG

Resolution

Use the clarity username and password.

Reference from 15.9.2 documentation:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/clarity-project-and-portfolio-management-ppm-on-premise/15-9-2/reference/clarity-ppm-authentication-methods/Clarity-SaaS-Authentication.html#concept.dita_a48f88ad-53fa-4f29-8f45-fb77cd17d47e_XOG

Accessing Clarity via XOG

The XML Open Gateway (XOG) is a 

Clarity

 web service interface typically used by partners and system administrators to import/export data or move configuration data from one environment to another. XOG uses XML and web services to perform these functions.

This flow is used when a user or integrated system interacts with 

Clarity

 SaaS using the XOG endpoint. When accessing this XOG endpoint, the user or integrated system must specify a defined 

Clarity

 username and password.

XOG will not support SSO. The XOG transaction is achieved by specifying the 

Clarity

 username and password for the user who has the authorization to perform the requested XOG. The user will be authenticated using 

Clarity

 authentication.

Additional Information

In case this fails on your corporate network, please try adding the following (as most organizations use a Proxy server for outbound connections):

Reference:

 

https://community.broadcom.com/communities/community-home/digestviewer/viewthread?MID=720711 

 

Editing the xog.bat file and adding 

"-DproxySet=true -Dhttps.proxyHost="URL" -Dhttps.proxyPort="PORT"-Dhttps.proxyUser="USER"-Dhttps.proxyPassword="PASSWORD" "

into PROGRAM_ARGS line.