Performance slow due to database query stuck for PosgreSQL (GCP)
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Performance slow due to database query stuck for PosgreSQL (GCP)
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Article ID: 217755
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Updated On: 05-09-2025
Products
Clarity PPM SaaSClarity PPM On Premise
Issue/Introduction
Clarity is processing much slower than usual. This makes it close to impossible to get all of your work completed in a timely manner. This issue is being faced by all users across Clarity.
Environment
Release : Any
Resolution
GCP / SaaS customers contact Broadcom support for assistance.
Check the database schema to find any queries that are stuck in idle/processing for a long time
Remove those queries in working with the DBA
Services restart may also be necessary in some cases