Unable to login to NFA directly using admin

Products

• CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

Performance Management was upgraded to 20.2.10 and NFA was also upgraded to 10.0.7.  Both upgrades were successful and no errors.noticed.  Unable to login to NFA directly using admin user and get the following error message:

When using  DX NetOps Portal via Data Source link to NFA everything is working fine.  The NFA is currently setup to use http and NOT https in this environment.

 

Environment

Release : 10.0

Component : NQRPTA - REPORTERANALYZER

Cause

The admin password on the NFA was out of sync.

Resolution

1. Edit file  x:\CA\NFA\DBUsers\ReporterAnalyzer.ini and search and replace for 900 to 90000 settings, save file and exit.

2. Run iisreset

3. Restart NFA services

4. Back in NetOps Portal perform a full NFA data source resync.

Now you should be able try to log in NFA console directly.

Additional Information

There are additional setting and it is documented here: 

https://knowledge.broadcom.com/external/article?articleId=140112