Error >U02001007 User '....' is unknown or an invalid password has been provided.<

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Occasionally the error

"U02001007 User 'xxxxx' is unknown or an invalid password has been provided."

on Job executions, especially while situations of exceptionally high load on the Agent.

 

Environment

Release : 12.2 and 12.3

Component : AUTOMATION ENGINE

Resolution

A fix has been provided in the Automic product where the getpwnam/getpwuid would fail if a signal was handled by the same process.

This fix is available in the following versions:

12.3.9
21.0.3