Windows 10 version 21H1 is not showing the correct version in View> Manage > Computers

Products

• Client Management Suite
• IT Management Suite

Issue/Introduction

When viewing computers that have recently upgraded to Windows 10 version 21H1, you notice that the console does not show the correct version.  In most cases, it shows 2009 as the version.

Environment

ITMS 8.6

Cause

Microsoft stopped updating the ReleaseID property that ITMS used to detect the version to display in Console.

Resolution

Refer to Windows 10 version 21H1 support statement:

Windows 10, version 21H1 Support Statement 

Note:
Support for Windows 10 21H1 was added to 8.6 RU1.
In regards to ITMS 8.5 RU4, please download pointfix available under KB 198337 "CUMULATIVE POST ITMS 8.5 RU4 POINT FIXES"