Client Automation - Download of Google Chrome patch in error
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Client Automation - Download of Google Chrome patch in error


Article ID: 217523


Updated On:


CA Client Automation - IT Client Manager CA Client Automation - Patch Manager CA Client Automation


Download of patch for "Google Chrome" is in error.


In C:\Program Files (x86)\CA\DSM\PatchManagement\PMEngine.log following error appears :

Example for Google Chrome 91.0.4472.77 x86 :

2021-06-13 11:27:18,230 [Dloader-1] INFO  [] - Patch: chrome_91.0.4472.77_x86.exe {06d199de-82e8-48f9-8791-298fb4ee8067} Beginning  download
2021-06-13 11:27:23,696 [Dloader-1] INFO  [] - Patch: chrome_91.0.4472.77_x86.exe {06d199de-82e8-48f9-8791-298fb4ee8067} Download completed successfully
2021-06-13 11:27:24,870 [Dloader-1] ERROR [] - Patch: chrome_91.0.4472.77_x86.exe {06d199de-82e8-48f9-8791-298fb4ee8067} verification failed
2021-06-13 11:27:24,870 [Dloader-1] ERROR [] - Verification of chrome_91.0.4472.77_x86.exe has failed.
2021-06-13 11:27:24,880 [Dloader-1] INFO  [] - Download attempt #1 for 06d199de-82e8-48f9-8791-298fb4ee8067 has failed.  Rescheduling download...
2021-06-13 11:28:54,648 [DownloadedPatchTask] INFO  [] - Patch Google Chrome 91.0.4472.77 x86 {26e5bd5e-d0d6-4364-bea5-fac9e0d9a42c} status changed from STATUS_PACKAGING to STATUS_DOWNLOAD_FAILED



Client Automation - All Versions.


All Google Patch files have the same url :

For Google Chrome x86, file ChromeStandaloneSetup.exe is downloaded from this url :
For Google Chrome x64, file ChromeStandaloneSetup64.exe is downloaded from this url :
If Google has released a new version of Google Chrome, ChromeStandaloneSetup.exe and ChromeStandaloneSetup64.exe are updated and checksums stored in database are no more valid.
It is why verification failed error occurs


1- Check that Engine job "Default Software Contents Download Job" has been executed successfully recently


2- Make sure to download the latest version of Google Chrome available in Patch Manager (download of previous patch will not work anymore).


3- Check on Internet if Google has released very recently a new version of Google Chrome. If a new version of Google Chrome has been released recently, wait some days that new Patch appears in patch management for this version.