ARRF_CASE_TXN_MOBILE or ARRF_CASE_TXN table growing rapidly in Risk Authentication

Products

• CA Risk Authentication
• CA Advanced Authentication
• CA Advanced Authentication - Risk Authentication (RiskMinder / RiskFort)

Issue/Introduction

I notice that ARRF_CASE_TXN_MOBILE table is growing progressively.

I would like to know what I need to configure to keep this table under a limited size.

Environment

Release : 9.x

Component : RiskMinder(Arcot RiskFort) Risk Authentication

Resolution

This tables is used for Case Management activities and purpose is that once case is created based upon the below configurations, A Fraud Analyst or CSR can work on them to find out more about that transaction, If Case Management is not used in the environment then case creation can be disabled by following the below steps.

1. Login as Global Admin in Admin console.
2. Go to Organizations tab and search for the Organization for which you want to stop the logging.
3. Go to Risk Authentication Configuration tab and then select Miscellaneous Configurations.
4. Select the check box for "Generate Cases For Advice(s)" and then select None on the right side and click update.
5. Do cache refresh

This will stop writing in the table and the size will not grow.