Issue:
Receiving log console message ECN70101 when logging on to CA Workload Automation CA 7 Edition Web Client. This message is informational only and appears at the bottom of the screen when logging on.
[12:29:00 PM] [Send] Read user profile for user xxxxx.
[12:29:01 PM] [Receive] No item was found.
[12:29:01 PM] ECN70101: The request failed.
Completion Code: 431
Cause:
you do not have a PROFILE record defined for that user (xxxxx)
Resolution:
The 431 code means you do not have a PROFILE record defined for that user (xxxxx).
To create a profile click on the WINDOW dropdown and select PREFERENCES and then click APPLY.
This will create a user profile and you will no longer get this informational message next time you log in.
Note: Creating a VIEW does not create a profile record.
Additional Information:
As always, please contact CA Technologies support for CA 7 if you have further questions.