While upgrading Ghost Solution Suite a dialog box warns that the console is running on one or more remote computers
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While upgrading Ghost Solution Suite a dialog box warns that the console is running on one or more remote computers

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Article ID: 217456

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Updated On: 01-13-2025

Products

Ghost Solution Suite

Issue/Introduction

During the upgrade process a dialog box displays 'We have detected that the Ghost Solution Suite Console is running on one or more remote computers.'

Environment

Release: 3.x

Component: upgrade

Cause

Upgrade process detected user sessions

Resolution

1) From GSS server run: Computer Management

2) From left panel go to System Tools > Shared Folders > Sessions

3) In main windows right-click > All Tasks > Disconnect All Sessions

4) Run upgrade process again