Error "Encore not available" when restarting a job
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Error "Encore not available" when restarting a job

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Article ID: 21740

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Updated On:

Products

ESP Workload Automation

Issue/Introduction

Receiving message "Encore not available" in CSF when restarting job using command "RR".

Resolution

1. In Page Mode run OPER ENCPARM STATUS  which should return  "ESP ENCORE ACTIVE" on the top right of screen.
2. If ESP ENCORE is not active, issue Modify command  "/F esp_stc,AUX_AS".  Check the system log to see if AUX_AS is active.
3. In Page mode run  “OPER ENCPARM RESTART” to start Encore.
4. If you receive "ESP2690I AUX_AS is not active", you can restart AUX_AS: Issue: /F esp_stc,AUX_AS BOUNCE