Roadmap Details Author lookup auto-suggest no working

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

On the Roadmap Details, when looking for resources on the Author field, it does not display some relevant values.

If I look for a given resource by first name, last name or full name, the resource is not retrieved. When using the resourceID, the value is displayed.

This only happens with certain resources. It seems data specific

However, if you look for the same resource one the Roadmaps list, the Author field retrieves any value without issues.

Cause

The Roadmap list Author field is designed as infinite scroll while the Roadmap Details page field is limited to 25 values

Resolution

In 15.9.2 the Roadmaps have been refactored and the Details page is not available.

In 15.9.2 they have been enhanced and a Properties tab has been introduced. The Author field in the properties page is also designed as infinite scroll