WCC R12 not installing - not showing install options, only upgrade but products were removed
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WCC R12 not installing - not showing install options, only upgrade but products were removed

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Article ID: 217371

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Updated On:

Products

CA Workload Automation AE - Scheduler (AutoSys)

Issue/Introduction

We had a WCC 11.4 SP7 and I uninstalled it yesterday. Today I was going to install WCC 12 but it keeps telling me I have to upgrade it.

unicntrl status shows no trace of previous version of WCC


               CA Services Status Report

           Component Name               Pid        Status
------------------------------------  -------  --------------

 

lsm shows we have only EEM installed.

lsm -l  | grep -i ca
RPM      HPITO-ESAR-LX-dsidiskcap       300                  linux
RPM      cairo                          1.8.8                linux
RPM      mailcap                        2.1.31               linux
RPM      libpcap                        1.4.0                linux
RPM      cas                            0.15                 linux
RPM      pycairo                        1.8.6                linux
RPM      libcap                         2.16                 linux
RPM      perl-Pod-Escapes               1.04                 linux
RPM      libcap-ng                      0.6.4                linux
RPM      ca-cs-utils                    11.2.16336           Linux
RPM      ca-lic                         01.90.04             linux
RPM      xorg-x11-drv-acecad            1.5.0                linux
RPM      ca-certificates                2020.2.41            linux
RPM      compat-libcap1                 1.10                 linux
RPM      perl-Locale-Maketext-Simple    0.18                 linux
RPM      mlocate                        0.22.2               linux
PIF      CACommonComponents             11.3.6.1643          Linux
PIF      ca-cs-eem                      12.60.0.5            Linux

 

We are running a Red Hat Enterprise Linux Server release 6.10 (Santiago) .

 

The only option I can see it to upgrade

===============================================================================
Upgrade Options
---------------

Select an option.

  ->1- Upgrade the product [Upgrades AutoSys components]
    2- Create or Upgrade the database schema [Creates or Upgrades the AutoSys
database schema]

ENTER THE NUMBER FOR YOUR CHOICE, OR PRESS <ENTER> TO ACCEPT THE DEFAULT:

 

Do you know how I can install WCC R12?

 

Environment

Release : 12.0

Component : CA Workload Automation AE (AutoSys)

Resolution

Try renaming 

/opt/CA/SharedComponents/installer/administration/admi

 to 

/opt/CA/SharedComponents/installer/administration/admi2

See if the products still apear in your listings and see if the install now gives you the desired new install options.