Cloud Workload Protection Agent (CWP) prevents restart of MS Exchange Unified Messaging services
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Cloud Workload Protection Agent (CWP) prevents restart of MS Exchange Unified Messaging services

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Article ID: 217363

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Updated On:

Products

Cloud Workload Protection

Issue/Introduction

Customer reports an issue with restarting the following services.

The services remain in the stopping state permanently. 

  • Microsoft Exchange Unified Messaging
  • Microsoft Exchange Unified Messaging Call Routing

 

Environment

Release : CWP Versions earlier than 6.8.2.67

Component : CWP Agent Windows 

Cause

This is a known issue and it was fixed in the latest CWP 6.8.2.67 build.

Resolution

Upgrade CWP agent to the 6.8.2.67 or newer.