ERROR pdm_d_misc.c 833 Buffer overrun reading STDIO. Data lost is seen in logs after applying RU6 for 17.3

Products

• CA Service Desk Manager

Issue/Introduction

Issue:
======
After applying RU6 on 17.3 errors related to Telemetry data are seen in logs.

Steps:
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1. Apply RU6 on 17.3

2. Daily below errors are seen in stdlog file

23:59:47.25 Hostname pdm_d_mgr               9672 ERROR        pdm_d_misc.c           833 Buffer overrun reading STDIO.  Data lost.
23:59:47.25 Hostname pdm_d_mgr               9672 ERROR        pdm_d_misc.c           833 Buffer overrun reading STDIO.  Data lost.
.
.
00:00:18.51 Hostname pdm_proctor_nxd         9672 SIGNIFICANT  STDIO                    0 00:00:18.505 [pool-1-thread-1] ERROR com.ca.casm.telemetry.TelemetryDataSender - Failed to upload telemetry data.

Environment

Release : 17.3

Component : SERVICE DESK MANAGER

Cause

If the Telemetry Information is not updated completely as below:

Resolution

This is a known defect - DE61464 and fix is included in 17.3 RU8.