AP Autostart Manager Error - "LogonUser failure: rc=1326, The user name or password is incorrect"

Products

• Automation Point

Issue/Introduction

AP Autostart Manager fails upon startup, unknown error 1067.  See the following message in apstart.out:

14:08:04.190 S0 P1132 T6732 C=1  Task=1   No name yet: (mgr_start_ap,5000,E)   LogonUser failure: rc=1326, The user name or password is incorrect.

What is this username and password and where is it kept.  How do I change it?

Resolution

Enter the Configuration Manager application, Expert Interface, Automation and finally Automation Services Startup Options. This is the place where you may have a userid and password that are either incorrect or expired.