XOG failing with 504 error
Article ID: 217292
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
XOG starting failing after adding an attribute to the Object the XOG updates are made against.
Environment
Release : 15.8.1
Component : CA PPM SAAS XML OPEN GATEWAY (XOG)
Cause
An attribute was added to an Object at the same time a XOG call was in process to the same Object. This caused the system to get into a stuck state.
Resolution
It is not recommended to perform a change to an Object while a XOG call is in process to that Object.
Feedback
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