configtool defining DB2 connection not updating OM Web Viewer 12.1
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configtool defining DB2 connection not updating OM Web Viewer 12.1

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Article ID: 217276

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

When going through the Configtool dialog it gets a connection successful.  But when choosing save, it doesn't seem to be saving.  It says Updating... and then goes to the prompt.  For the other updates, it says that it updates.  But the DB2 update doesn't seem to be taking.  When going back into the config tool, it hasn't saved any of my values.  

Environment

  • Output Management Web Viewer 12.1
  • Db2

Cause

The User ID contains a dollar sign ($). The "$" character, as it turns out is one of a few that could be processed by the configtool and it causes an exception, terminating the configtool without saving any changes.

Resolution

Going through the configtool and entering a dollar sign ($) in any input string, causes an exception and changes are not saved. This was reproduced for both the database and CCI portions of the configtool.

Apply the latest cumulative release which includes LU01918 CUMULATIVE BUILD 211 FOR WEB VIEWER 12.1.  NOTE: You can choose any platform - the solutions are the same for all platforms/

The workaround is to enter the string without the $ sign, save the configuration, then edit the WVProfile.properties and/or CCIClient.properties file to insert the $ into the parameter value and save the file again.