Channel Pages in the Modern UX Blocking Some External Sites

Products

• Clarity PPM SaaS

Issue/Introduction

Steps to Reproduce:

1. Create a Channel Blueprint, named External
2. Remove the Properties Module
3. Add Channels with the following configurations:
   1. Channel Name: Rally, Channel URL: https://rally1.rallydev.com
   2. Channel Name: Broadcom, Channel URL: https://www.broadcom.com/
4. Publish Blueprint
5. Create a Page, named External and apply the External blueprint

Expected Results:

1. Click the Rally module, see the Rally login screen
2. Click the Broadcom module, see the Broadcom home page

Actual Results:

1. Click the Rally module, see the Rally login screen
2. Click the Broadcom module, see the following error message:

Environment

Release : 15.9.2

Component : CLARITY PPM SAAS OPERATIONS

Resolution

The sites: https://www.broadcom.com  and https://broadcom.com have added security (on their end, not in clarity)

So, they are not good candidates to test with.

 

Additional Information

Please see https://knowledge.broadcom.com/external/article?articleId=188419

for an example of how to add a site to the Safe list