CA workload control center(WCC) 11.4 SP7 install is failing with Installation of WAAE SDK failed

Products

• CA Workload Automation AE

Issue/Introduction

EEM version Release: 12.6.0.5 successfully. 

Post that installing "CA Workload Automation WCC 11.4 SP7." but it's failing with repeat error even after cleaning up the WCC DB again.

Below is the error message.

--

Disk Space Information (for Installation Target):
    Required: 2,618.24 MegaBytes
    Available: 3,220.8 MegaBytes

PRESS <ENTER> TO CONTINUE:
===============================================================================
Installing...
-------------

 [==================|==================|==================|==================]
 [------------------|-----
===============================================================================

Please Wait
-----------
Installing WAAE SDK
\
===============================================================================

Please Wait
-----------
===============================================================================
Installation of WAAE SDK failed
-------------------------------

For errors check the installer log.

PRESS <ENTER> TO ACCEPT THE FOLLOWING (OK):
****************************************************
* Termination of the program. The exit code is 232.*
****************************************************
Message: 'The installation was canceled by the user.'

Press Enter key to continue...

===========

Environment

Release : 11.4.7

Component : WORKLOAD CONTROL CENTER

Resolution

To resolve this issue, do the following steps:

1) Copy everything from the mounted directory to WCC

2) Go to the /WCC/Catalog.UWCC/uwcc/waae-sdk

3) Do a vi on the sdk_setup.sh and comment out the following line:

. `dirname $0`/version_check.sh

4) Add a new line right below the line that was commented out:

. /WCC/Catalog.UWCC/uwcc/waae-sdk/version_check

5) Do a :wq! to save the sdk_setup.sh file

6) Do a vi on the install_sdk.sh and comment out the following line:

cur_dir=`pwd`

7) Add a new line right below the line that was commented out:

cur_dir="/WCC/Catalog.UWCC/uwcc/waae-sdk"

8) Comment out the below line:

./sdk_setup.sh -s -r ${TMPDIR:-/tmp}/sdk.resp

9) Add a new line right below the line that was commented out:

/WCC/Catalog.UWCC/uwcc/waae-sdk/sdk_setup.sh -s -r /WCC/Catalog.UWCC/uwcc/waae-sdk/sdk.resp

10) Do a :wq! to save the install_sdk.sh file

Now run the WCC 11.4.7 install from the /WCC directory