Service Alarm not visible in the OI console

Products

• DX Operational Intelligence

Issue/Introduction

We have observed that though we have a service alarm ID for an alarm, and when we filter the service alarms with the service alarm ID, we do not see it in the OI console. We are searching with the service alarm ID in the service alarm tab.

 

 

 

 

Environment

Release : 20.2

Component : CA DOI Foundations

Resolution

The Fix has been deployed to the OI SAAS. For on-prem customers, the fix will be delivered in the next on-prem release.