New application is protected by SiteMinder using integrated windows auth.
These are two different application URL's that users use to access the application:
URL 2: http://hostname/newapp/
When users access URL1, it going through infinite redirect loop.
When users access URL2, it working fine. No infinite redirect loop.
Customer only sees this behavior only on Microsoft Edge.
However, the same Edge browser works for other IWA protected applications.
Release : 12.0
Component : SITEMINDER -WEB AGENT FOR IIS
SiteMinder IIS 10.0 WebAgent, Version 12.52 QMR01, Update HF-10, Label 2831.
With other two type of browsers working, it should prove the theory that Siteminder agent settings are working.
In DNS, the setting for hostname.domain.com and hostname are different too.
Customer was able to identify the issue that causes this behavior in Edge.
Applications that are facing this issue have their application URL’s added to Edge compatibility list (about:compat), which force these applications URL’s use IE11 engine instead of Edge engine.