Logging Component Error: Custom category cannot be associated with default appender

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Unable to add component debug logging in security.logs/CSA in SAAS Only

After setting values and saving, the following error appears:
Error: Custom category cannot be associated with default appender

Example component: com.niku.blobcrack

Environment

Release : 16.1.0, 16.1.1

Resolution

Workaround: 

1. Log in as administrative user
2. Go to security.logs > Edit Configuration
3. In Appender section, select the row with STDOUT
4. Select Copy and on the new appender, rename it from STDOUT - copy to STDOUT desired_name, e.g. STDOUT - DEV
5. In the Categories section, add a new category and set the appender to STDOUT - DEV, same name as above
6. Click Save.

The new log naming convention going forward can now be easily found  and managed.

 

This issue has been resolved in 16.1.2 as fix for DE68443