'Create from Template' in Project Blueprint fails with Department OBS field
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'Create from Template' in Project Blueprint fails with Department OBS field

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Article ID: 217042

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

In Clarity Modern User Experience (UX) when a 'Department OBS' attribute is added to 'Create from Template' section in a Project Blueprint, creating a new project instance from the template fails with an error message - 'Failed to create project'

STEPS TO REPRODUCE: 

  1. In Project object, enter a value in 'API Attribute ID' for the attribute 'Department OBS'.
  2. In Clarity Modern UX, open a Blueprint of Type 'Project' then click on 'Edit' button then on 'Create from Template'.
  3. From the 'Fields' section on the left of the page, filter for 'Department OBS' and drag attribute to right side of page under 'Project Name'
  4. Save and Publish the changes to the blueprint
  5. Associate a project template with the blueprint you have just published
  6. Create a new project by using the button "New from Template"
  7. Use the template which is associated with the just published blueprint
  8. Make sure that you select a Department value in the lookup
  9. Click on "Create"

Expected: Project is created with the inputs that are specified in the dialog.

Actual: Error message 'Failed to create project' displayed

Environment

Release : 15.9.2

Component : CLARITY PROJECT MANAGEMENT

Cause

Caused by defect id: DE61201

Resolution

Fixed in 15.9.3

Additional Information

Rest API generates this information:

The REST-Call 'ppm/rest/v1/private/projectTemplateCopier' responds with the following error: 
"{"resourceId":null,"httpStatus":"400","errorMessage":"API-1006 : The value '{displayValue=Corporate:ARD Business Unit/BusOps, _type=obs, id=5001009}' for Attribute 'obs_department_obs' is not in expected format or isinvalid.","errorCode":"api.invalidAttrValue"}"

See also: Projects known issues for Clarity