Promote process can't execute a prelinked process (HCI)

Products

• CA Harvest Software Change Manager

Issue/Introduction

"promote package" process execute a prelinked process (hci) UDP, which one is a "check in" process.

UDP "check in" prelinked process:

hci -b [broker] -en [project] -pf ["package"] -p ["package"] -st [state] -vp \ -usr harvest -pw harvest -ro -ob -s *.* -o C:\Users\********\log.txt

when "promote package" runs shows the following error:

---------- Begin <03. Promote to Production> Process ----------
I00060040: New connection with Broker ******** established.
E0302014b: Incorrect login.  Please try again.
E03060064: Execution of client UDP program CheckInProcess has failed.  Exit code: 5.
S10060050: The PreLinked process(es) failed for parent process: 03. Promote to Production.
E03060019: Process Excute failed. Process Name: 03. Promote to Production
---------- End <03. Promote to Production> Process ----------

Environment

Release : 13.0.3

Component : RAPID IMPLEMENTATION MANAGER

Resolution

Userid and password had been hard-coded into the hci command.  Password to the account had been changed.  Updating the UDP definition to reflect the new password resolved the problem.