Rally: Unable to update Iteration in Defect (Workspace move) :Validation error: UserIterationCapacity.UserIterationCapacity

Products

• Rally SaaS

Issue/Introduction

Users are not able to update iteration for defects, they are getting a strange error as below:

 

"Validation error: UserIterationCapacity.UserIterationCapacity conflicts with User null and IterationOid 514330141172, which already exists"

Cause

These issues are caused due to workspace moves. 

Resolution

Please go to the task collection on the defects and update the owner to a user that is on the existing team and save it --> it will help the workitem to update iterations values. 

These issues occur when the user that owned the tasks didn’t move with the data, So the owner field is showing a - instead of No entry or blank.