Proxy settings are not restored consistently when Web Traffic Redirection is disabled

Products

• Endpoint Security Complete

Issue/Introduction

Citrix VPN/Cisco AnyConnect and WSS does not restore the proxy settings properly when locations are switched for SEP. For example, non-VPN to VPN locations where a proxy is configured for one and not the other.

Cause

This issue is caused by the Cisco VPN Compliance ACL which restricts access to the networks until the agent scans for compliance.

Resolution

Change the Cicso VPN Compliance ACL to allow access from the SEP Client as needed. If you are unsure how to do this, please contact Cisco for assistance.