Agent initialization failed

Products

• Autosys Workload Automation

Issue/Introduction

After upgrading an Agent to a new version receiving the below error.

Error :

Exception in thread "MainThread" cybermation.agent.CybAgentDriver$CybAgentInstantiationError: Bouncy Castle should be the only security provider
at cybermation.agent.CybAgentDriver.runApplication(CybAgentDriver.java:250)
at cybermation.agent.CybAgentDriver.main(CybAgentDriver.java:511)
Caused by: cybermation.library.services.CybInitializationException: Bouncy Castle should be the only security provider
at cybermation.library.security.CybCipherFactory.<init>(CybCipherFactory.java:1141)
at cybermation.library.security.CybCipherFactory.getInstance(CybCipherFactory.java:342)
at cybermation.library.security.CybCipherFactory.init(CybCipherFactory.java:220)
at cybermation.agent.CybAgentDriver.runApplication(CybAgentDriver.java:246)

Environment

Release : 11.4

Component : Workload Automation Autosys / System Agent

Cause

Usage/Admin error

Resolution

This error indicates that the old Agent was not removed from the system cleanly, so when the new agent with the soft link for the jre location was deployed,  it was still looking for the old local Java.

A complete clean reinstallation resolved the issue.