Symantec EDR can't log on after initial bootstrap

Products

• Endpoint Detection and Response

Issue/Introduction

After executing the bootstrap of Symantec EDR 4.6 I can not access the GUI (User name or password is incorrect). The same password accesses the CLI without any problem.

Environment

Release : 1.0

Component :

Resolution

Follow the steps for the initial setup flow of EDR appliance...

For detailed steps, please see the help topic "Running the setup wizard", here:

https://techdocs.broadcom.com/us/en/symantec-security-software/endpoint-security-and-management/endpoint-detection-and-response/4-9/about-v96380626-d38e6/running-the-setup-wizard-v102070652-d38e10727.html