403 Forbidden error when logging into the Netops Portal using SiteMinder/SAML2

Products

• CA Performance Management - Usage and Administration

Issue/Introduction

403 Forbidden error when logging into the Netops Portal using SiteMinder/SAML2.

After entering the username/password, we get the following error from the SiteMinder server:

HTTP Status 403 – Forbidden
Type  Status Report
Message Request Forbidden. Transaction ID: <ID> failed
Description< he server understood the request but refuses to authorize it

The last request we see is from the Netops Portal to SiteMinder

Environment

Release : 3.7

Component : CA Performance Center

Resolution

This issue would need to be investigated on the SiteMinder side as SiteMinder is not authorizing the request.