DX Netops Spectrum to CA DOI integration is not working. Unable to see spectrum alarms in OI
Article ID: 216802
Updated On:
Products
Issue/Introduction
The CA Spectrum to CA DOI integrations is broken and unable to see the spectrum alarms in DOI
Environment
Release : 10.4
DOI 1.3.2
Component : Spectrum Integrations
Cause
SpectrumDataPublisher service unable to connect to the Jarvis to update
Resolution
Check SpectrumDataPublisher/logs/SpectrumDatapublisher.log
com.ca.spectrum.spub.common.ConnectorException: Post information failed.HTTP error code : 503 URL : http://jarvis.server:80/ingestion
Jarvis Health Check
Check GET /health/ingestion
response is Green
{
"ingestion": {
"status": "green"
}
},
}
Restart the datapublisher service by following below steps
cd <INSTALL-PATH>/SpectrumDataPublisher
Windows: run.bat start|stop|reset
Linux: run.sh start|stop|reset
NOTE: resetting the Data Publisher will require Spectrum Admin OneClick login credentials to start back up
./run.sh stop
./run.sh start
Wait for new alarms appear in oneclick console and check whether they got sync to DOI.
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