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Growing REST calls and database connections on MUX Timesheets( DE61274)

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Article ID: 216761

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Intermittent database connections pile up. 

STEPS TO REPRODUCE:

  1. Use MUX with >900k total timesheets
  2. Go to Timesheets Grid without using a View with filter, to return all results

Expected Results: Application to be working as expected

Actual Results: Database bottleneck, connections increase to 300, 500 very quickly. If not killed, all 1000 connections are consumed and there is an application outage. SQL queries getting stuck. 

Environment

Release : 15.9.1, 15.9.2

Component : CA PPM SAAS INSTALLATION AND UPGRADE

Resolution

This is DE61274, fixed in 15.9.3 and 15.9.2.1

Details on the fix and the change in behavior are included in:  Timesheets on Closed Time Periods in MUX