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Spectrum Processes will not start up

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Article ID: 216744

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Updated On:

Products

CA Spectrum

Issue/Introduction

After OS Patching 2 other servers (the primary to this secondary server) the processes will not start.  I tried restarting the processes but it is not correcting the issue.  Processd starts only some of the processes (3 are not restarting and LocServ not running properly).

/spectrum/bin/JavaApps/bin/nameserv
/spectrum/bin/JavaApps/bin/ncmservice
/spectrum/bin/JavaApps/bin/rexconnector

not starting

last few lines of processd_log:

Will try again until we make a connection.


Jun 07 12:15:03 Failure to send heartbeat message

Jun 07 12:17:59
Client Name: cmd test program
User Name  : spectrum( 6098 )
Host       : localhost( 127.0.0.1 )
Authorized : Success

never connects to LocServ

 

Environment

Release : 20.2

Component : Spectrum Core / SpectroSERVER

Resolution

IDB files are missing.

Create or copy the IDB files from a working system.

NAMINGSERVICE.IDB:

# Processd Install Ticket for Visibroker Smart Agent
PARTNAME;NAMINGSERVICE;
APPNAME;Visibroker Naming Service;
WORKPATH;$SPECROOT/bin/VBNS;
LOGNAMEPATH;$WORKPATH/NAMINGSERVICE.OUT;
ADMINPRIVS;y;
AUTORESTART;y;
AUTOBOOTSTART;y;
#STATEBASED;N;
NUMPROCS;1; // one per host
RETRYTIMEOUT;600; // 10 minutes
TICKETUSER;spectrum;
RETRYMAX;5;     // 5 retries
STARTPRIORITY;10;
SERVERPROCESS;Y;
#ENV;<var>=<value>;
ENV;CLASSPATH=$SPECROOT/lib/vbjorb.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/vbsec.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/lm.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/sanct6.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/log4j.jar<CSPATHSEP>;
ARGV;$SPECROOT/bin/JavaApps/bin/nameserv<CSEXE> -Xms128m -Xmx256m -Dvbroker.se.iiop_tp.scm.ssl.listener.port=14016 -Dvbroker.se.iiop_tp.scm.iiop_tp.listener.port=14006 -DORBpropStorage=$SPECROOT/.jcorb
arc -Dvbroker.se.iiop_tp.scm.iiop_tp.manager.connectionMaxIdle=60 -Dvbroker.orb.admDir=$SPECROOT/bin/VBNS -Dborland.enterprise.licenseDir=$SPECROOT/bin/VBNS/license -Dborland.enterprise.licenseDefaultD
ir=$SPECROOT/bin/VBNS/license -Djava.endorsed.dirs=$SPECROOT/lib/endorsed -Dorg.omg.CORBA.ORBClass=com.inprise.vbroker.orb.ORB -Dorg.omg.CORBA.ORBSingletonClass=com.inprise.vbroker.orb.ORBSingleton com
.inprise.vbroker.naming.ExtFactory;

 

NCMSERV.IDB:

# Processd Install Ticket for SNMP Service
PARTNAME;NCMSERV;
APPNAME;NCM Service;
WORKPATH;$SPECROOT/NCM;
LOGNAMEPATH;$WORKPATH/NCMSERV.OUT;
ADMINPRIVS;y;
AUTORESTART;y;
AUTOBOOTSTART;y;
#STATEBASED;N;
NUMPROCS;1; // one per host
RETRYTIMEOUT;600; // 10 minutes
TICKETUSER;spectrum;
RETRYMAX;5;     // 5 retries allowed
STARTPRIORITY;20;
SERVERPROCESS;Y;
ENV;CLASSPATH=$SPECROOT/lib/vbjorb.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/vbsec.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/lm.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/sanctuary.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/jaxp.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/crimson.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/sanct6.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/mindterm.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/ftpserver-dev.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/commons-logging-1.0.3.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/utilapp100.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/utilnet100.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/utilsrv100.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/vbhelper100.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/ssorb100.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/ssorbutil100.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/util100.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/global100.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/cryptojFIPS.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/jdom.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/ncm100.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/jsch-0.1.54.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/grpc-all-1.4.0.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/protobuf-java-3.3.1.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/grpc-stub-1.4.0.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/grpc-protobuf-1.4.0.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/grpc-core-1.4.0.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/guava-19.0.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/grpc-netty-1.4.0.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/grpc-okhttp-1.4.0.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/netty-buffer-4.1.11.Final.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/netty-codec-4.1.11.Final.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/netty-codec-http2-4.1.11.Final.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/netty-codec-http-4.1.11.Final.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/netty-codec-socks-4.1.11.Final.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/netty-common-4.1.11.Final.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/netty-handler-4.1.11.Final.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/netty-handler-proxy-4.1.11.Final.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/netty-resolver-4.1.11.Final.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/netty-transport-4.1.11.Final.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/grpc-protobuf-lite-1.4.0.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/instrumentation-api-0.4.2.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/grpc-context-1.4.0.jar<CSPATHSEP>;
ENV;CLASSPATH=$SPECROOT/lib/grpc_jars/netty-tcnative-boringssl-static-2.0.1.Final.jar<CSPATHSEP>;
#ENV;<var>=<value>;
#Launch NCM service
ARGV;$SPECROOT/bin/JavaApps/bin/ncmservice<CSEXE> -Xms256M -Xmx1024M -XX:+HeapDumpOnOutOfMemoryError -Dvbroker.agent.enableLocator=false -Dvbroker.orb.admDir=$SPECROOT/bin/VBNS -Dborland.enterprise.lic
enseDir=%BES_LIC_DIR% -Dborland.enterprise.licenseDefaultDir=%BES_LIC_DIR% -Djava.endorsed.dirs=$SPECROOT/lib/endorsed -DSPECROOT=%SPECROOT% com.aprisma.spectrum.scmd.ScmService;