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Client Automation - AM Software Inventory Collect Task with Elapsed Time set to 0

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Article ID: 216732

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Updated On:

Products

CA Client Automation CA Client Automation - Asset Management

Issue/Introduction

Software Inventory Collect Task has always Elapsed Time set to 0 for Windows machines (heuristic or signature scan method).

 

Environment

Client Automation 14.0 SP3

Resolution

Open a case at CA Broadcom Technical Support requesting the fix :

T5IZ442 for ITCM Agent 14.0 SP3

 

Additional Information

 
Elaspsed Time has a specific format. It is mmss
 
Example :
118 seconds means : 1 minute and 18 seconds (and not 118 seconds).
 

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