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OI Alarms Export CSV Error or No Response.

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Article ID: 216627

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Updated On:

Products

DX SaaS

Issue/Introduction

Issue:

Click on Alarms or Situations and select export and nothing happens or red box appears with 500 error.

 

Screen shots and Story:

Notes:

  Some cases you get this

https://doi.dxi-na1.saas.broadcom.com/digital-oi/alarms-analytics?viewType=allAlarms

But no csv file or anything shows up

 

 

Same with Situations

 

Once received an 500 error red box but could not reproduce again.

 

 

Environment

Release : SAAS

Component : APM SAAS ENTERPRISE

Resolution

New fix resolved it