search cancel

Classic UI - Calculated Risk Color Incorrect

book

Article ID: 216595

calendar_today

Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

The Calculated Risk color does not display correctly if the calculated value matches the "To" value of the range.

STEPS TO REPRODUCE: 

1. Log into Clarity. Go to "Administration", then "Objects". Open the "Risk" Object, and browse to the "Calculated Risk" attribute.
2. In the Display mapping make the following adjustments:
Low - From 1 To 3
Medium - From 4 To 6
High - From 7 To 9
3. Open a Project, go to "Risk" and assign an "Impact" of "Low" and a "Probability" of "High". This assigns a Calculated Risk value of "3"
4. In the Classic UI ensure that "Calculated Risk" attribute is displayed, and shows as a color (if not already)

Expected Results: 
The color of "Calculated Risk" should be "Green", since it falls into the "Low" range. This works as expected in the Modern UX.

Actual Results:
The Calculated Risk color shows as White, which assumes it doesn't fall under any range.

Workaround: 
None

Environment

Release : 15.9.1

Component : CA PPM SAAS PROJECT MANAGEMENT

Cause

The ranges are exclusive of the upper range value, aside from the range of the highest number, which is inclusive. For example:

Low - From 1 To 3 (this includes 1,2)
Medium - From 4 To 6 (this includes 4,5)
High - From 7 To 9 (this includes 7,8,9)

Resolution

The ranges should be adjusted as follows:

Low - From 1 To 4 (this includes 1,2,3)
Medium - From 4 To 7 (this includes 4,5,6)
High - From 7 To 9 (this includes 7,8,9)

Additional Information

https://knowledge.broadcom.com/external/article?articleId=51478

https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/clarity-project-and-portfolio-management-ppm-on-premise/15-9-2/reference/clarity-ppm-studio-development/clarity-ppm-studio-objects-and-attributes.html#concept.dita_39949f4c4ff83be7f792b7d24f5e221a84107f22_ConfigureDisplayMappingsforAttributes