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LiveUpdate Administrator 2.3.9+ displays "JavaScript is not enabled in your web browser" when logging in using Internet Explorer 11.x

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Article ID: 216443

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Updated On:

Products

Endpoint Protection

Issue/Introduction

JavaScript is not enabled in your web browser. To use Symantec LiveUpdate Administrator, please enable JavaScript in your browser message is displayed when attempting to login to LiveUpdate Administrator using Internet Explorer 11.x.

Environment

LiveUpdate Administrator 2.3.9; 2.3.10
Internet Explorer 11.x

Resolution

This is by design. Compatibility view results in Internet Explorer providing a reduced set of JavaScript functions.

Workaround:

1. Select the Tools drop-down menu or the gear icon in Internet Explorer;
2. Select Compatibility View Settings;
3. Uncheck Display intranet sites in Compatibility View;
4. Select Close;
5. Launch LiveUpdate Administrator.

Additional Information

ESCRT-7126

Attachments