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Unable to view Archive Tasks in VST after applying patch

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Article ID: 216418

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Updated On:

Products

CA Identity Suite

Issue/Introduction

After applied patch CP2 to version 14.3.  Users are unable to view archived tasks in View Submitted Tasks. Verified the data is in the database and there are records in task session table in Archive database.

 

Environment

Release : 14.3

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)

Cause

This is due to OID change after reimport the environment with SSO integration.

Resolution

Update the old OID to new OID within archive tasks