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Error: Automation server can't create object

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Article ID: 216417

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Updated On:

Products

IT Management Suite Client Management Suite

Issue/Introduction

When trying to open the SMP Console using Internet Explorer 11, the following dialog box appears:

Message from webpage: ... Automation server can't create the object

Environment

ITMS 8.x

Cause

The customer's environment had IE locked down 

Resolution

Use the Chrome browser and not Internet Explorer

Additional Information

https://answers.microsoft.com/en-us/ie/forum/ie11-windows_7/issue-coming-as-automation-server-cant-create/cce6fcc0-676f-4d8d-be8a-c7acf1429e0b

https://windowsreport.com/automation-server-cant-create-object/

https://appuals.com/how-to-fix-automation-server-cant-create-object-error-on-windows/

 

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