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CABI/Jaspersoft reports show no data.

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Article ID: 216365

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Updated On:

Products

CA Service Operations Insight (SOI)

Issue/Introduction

All reports show no data. 

Environment

Release : 4.2

Component :

Resolution

CABI user running the reports needs to be the same user in SOI. 

There are security tables in the SOI database that allow the CABI user to access the data for the reports.