Unable to connect UIM to DX OI SaaS
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Unable to connect UIM to DX OI SaaS


Article ID: 216290


Updated On:


DX Unified Infrastructure Management (Nimsoft / UIM) Unified Infrastructure Management for Mainframe CA Unified Infrastructure Management SaaS (Nimsoft / UIM)


Unable to connect UIM to DX OI.  The apm_bridge configuration through probe utility seems to be missing fields for OC and AC.


Release : 20.3

Component : UIM - OI_CONNECTOR


- apm_bridge and DX OI configuration


Configuring the apm_bridge to work with the oi_connector for DX OI SaaS

Configure apm_bridge

- UIM 20.3.3

- OI in SaaS environment

- apm_bridge 1.04HF2

- The probes can be deployed on the Primary hub or a child robot of the Primary

Please refer to the Compatibility Matrix:


  • Open the web Admin Console
  • Configure the apm_bridge
  • Add profile

Enter the host:


Enter the port: 443

Enter the ‘token’

Obtain the ingestion token from DX SaaS UI Sign In page, e.g.,

Go to the page:


Enter your Tenant ID



Enter the DX SaaS Username and password to Sign In.

On the left hand side of the page,

Click Settings-> then Click Connector parameters.



Under the Token section-> Ingestion Token click “Generate New Token”

Click Copy and Save it to a place.

Then go back to the Admin Console and enter (paste in) the token string.

Set useSsl to true

Enter the port: 443

Enter the origin: <origin_value>

Click the green arrow to save it.


Then, under the Command section, click configure_uimapi_endpoint

Login with the administrator account and password.

Try the url:

http://<Operator Console>/uimapi


http(s)://<Operator Console>:443>/uimapi/docs/index.html

User: administrator

port: 443

password: <administrator_pwd>

host: <Operator Console_hostname>

useSsl: true

Select and configure uim endpoint now that you have the info.


Click the green arrow to save it.

Deactivate the apm_bridge probe.

Delete apm_bridge.log

Activate apm_bridge

Recheck apm_bridge.log for any errors.


Shown below is an example of a good apm_bridge startup with no errors:


Configure DX OI

Check your DX OI page

Navigate to the DX OI web interface, e.g., at:


Then click "OPEN" under DX Operational Intelligence.

Then click Performance.

Then click Entity (the 3 dots to the right of Entity)

In the filter, type UIM and you will see -> "Source: UIM" and select it. You will see the Entity Names (UIM hosts/devices)

Then click "Done" on the top left side of the page.

Next Click->’Services’

Then click the 3 dots on the right side of the page

Then select “Create a Service.”

Additional Information

DX OI AC Configuration