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ASM - Script failing when uploaded to ASM, the {username} & {password} encoding does not work

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Article ID: 216219

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Updated On:

Products

CA App Synthetic Monitor

Issue/Introduction

After uploading the script to ASM, the {username} & {password} encoding doesn't seem to work and we see the following in the ASM logs for this monitor:

However, if we do not encode the credentials in the xml and put the username and password, all is working as expected:

Environment

Any

Resolution

For this particular case there was an extra space at the end of the username (in ASM UI under the monitor in question) and that was the reason of the login authentication failure:

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